Returns & Exchanges
If you or your pet aren't 100% satisfied with your purchase, we offer a 30-day return policy for items in original, unworn condition with tags attached.
1
Initiate Return
Visit our online returns portal and enter your order number and zip code to start the process.
2
Pack Items
Place the items securely in their original packaging, ensuring all tags and labels are intact.
3
Ship Back
Print the provided prepaid shipping label and drop the package off at any authorized carrier location.
4
Receive Refund
Once we receive and inspect your items, your refund will be processed back to your original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing